REFUND POLICY
At MRK Store, we are committed to providing our customers with high-quality products and exceptional customer service. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 10 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-Returnable Items
Several types of goods are exempt from being returned. Non-returnable items include:
- Perishable goods such as food, flowers, newspapers, or magazines
- Intimate or sanitary goods
- Hazardous materials or flammable liquids or gases
- Gift cards
- Downloadable software products
- Some health and personal care items
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at
geo.muhammadasim@yahoo.com
Contact Us
If you have any questions on how to return your item to us, contact us at geo.muhammadasim@yahoo.com